Exterol Ear Drops

Exterol Ear Drops contain 5% w/w Urea Hydrogen Peroxide and help remove hardened ear wax
Pack Size: 8ml
Exterol Ear Drops
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Exterol Ear Drops contain Urea Hydrogen Peroxide 5% which is highly effective in removing hardened ear wax. Excessive hardened ear wx is quite common. It causes problems when it builds up and blocks the ear canal. The first symptom is usually a feeling of discomfort and fullness in the ear. This can become painful and cause dizziness and some loss of hearing if left untreated.

Exterol ear Drops make the removal of ear wax easier, and in many cases avoids the need for ear syringing.

Delivery Information

United Kingdom Deliveries (including Northern Ireland)

Delivery is FREE for any UK order containing an NHS prescription.
Delivery is FREE for all UK orders Over £40.


We use a selection of proven couriers including Royal Mail, HDN, and UPS depending on your location and weight of your order. During any dispute our contingency arrangements are activated to ensure we continue to meet our service levels.
Orders received before 3:00pm are picked and dispatched on the same day and will usually be delivered to you within one to five working days anywhere in the UK depending on the delivery service you select (there may be delays to the Isle of Man and the Scottish Islands).


Keen Pharmacy also offers a range of delivery options to meet our customers' requirements:

•    Next Day Delivery (£5.50) The orders will be delivered by Royal Mail Special Delivery. The delivery time for your Next Day Delivery is 24hrs from dispatch. Please note that delivery times are in business days, and that for orders placed on Monday to Thursday before 3pm, you should receive your goods the next business day. Orders placed after 3pm Thursday, but before 3pm on Friday, should be received by Monday (except Bank Holidays). Weekends are not counted when ordering Next Day Delivery. i.e. If you order on Saturday or Sunday, it will be treated as if you ordered your item on the following Monday. We are not responsible for delays by our carriers but we will do our best to resolve any issues that may arise. During high volume holiday seasons delivery times may vary.

•    Standard Delivery (£3.45) The orders will be delivered by Royal Mail 1st Class. The delivery time for your Standard delivery is normally 1 to 2 working days . In a very small number of cases the Royal Mail may not meet this service level. In this situation please allow 7-10 days from dispatch before contacting us

Orders containing Prescription Only Medicines including controlled drugs and other medicines will require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family  You need to ensure that someone approved by you is able to sign for the delivery. Please note that deliveries are made to the delivery address you supply to us. Re-dispatch of any returned orders may incur an additional delivery charge.

All BFPO orders will be sent through Royal Mail Super Saver Delivery.

If you have any questions regarding delivery times, or to check that an item is in stock, you can call us on 01260 295701 or email us at info@keenpharmacy.co.uk

Overseas Deliveries

We are able to supply orders to most countries in Europe. Delivery charges will depend on the weight of your order and the destination. We will confirm the delivery charge at the checkout page, before you confirm payment of your order.

Non-prescription orders are sent by air recorded delivery and a signature will be needed upon receipt of your goods. Certain individual countries place restrictions on the types of products that may be posted into them. We will inform you individually if there are any problems.

Prescriptions delivered to non-UK destinations will be sent by Royal Mail international recorded delivery and a signature will be needed upon receipt of your goods.  Delivery will typically take 7-10 days. Faster delivery options are available upon request.

Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the European Economic Area.


Heavy Parcels

We reserve the right to decline orders on heavy items or to contact you to arrange delivery costs.

Use as directed by your doctor or insert up to 5 drops into the affected ear(s) once or twice daily for at least 3 to 4 days.
If irritation or pain occurs during use, or if symptoms persist, stop treatment and consult your doctor.
Discard 4 weeks after first opening.
Do not use Exterol if you are allergic (hypersensitive) to urea hydrogen peroxide or any of the other ingredients listed.
Do not use if you have a history of ear problems, unless under the close supervision of your doctor, nurse or pharmacist.
Do not use if you are putting anything else in your ear (such as other drops or a hearing aid).
Do not use if your ear drum is (or has been) damaged.
Do not use if you suffer from dizziness.
Do not use if there is anything else wrong with your ear such as pain, swelling, discharge, infection or tinnitus.
If you have tried to remove the ear wax using fingernails, cotton buds or other implements you may have damaged the lining of the ear canal and this may make use of these drops painful.
If you have ahd your ear syringed in the last 2-3 days it could make it painful to use these ear drops.
Avoid getting Exterol into the eyes, if this happens then rinse the eye for 10 to 15 minutes, holding the eyelids apart and tell your doctor if irritation persists.
The active ingredient is urea hydropgen peroxide 5%w/w
The other ingredients are 8-hydroxyquinoline and glycerol
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